- With Trip FlexTM, you’re permitted to cancel only within a period of 24 hours of ticket purchase on condition that the itinerary hasn’t been altered.
- We issue a refund if you go ahead with Trip FlexTM cancellation in the midst of 24 hours via Customer Care or a credit voucher applicable for any future travel with Allegiant Air if you do an online cancelation.
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The refund policy was simple. I called the customer service agent and she smoothly canceled my flight and processed my refund.