AirAsia Cancellation Policy


AirAsia is one of the largest Malaysian low cost carrier airlines when measured according to the fleet size and destinations covered. AirAsia has created a huge network of hubs and carries thousands of people from across the globe to different destinations hence serving as a major transportation carrier. AirAsia connects many small villages, towns, island and other small civilizations with huge multinational hubs, big cities with sky piercing skyscrapers. It serves as a medium for the exchange of goods and services, therefore increasing business and trade and bringing new opportunities in the places which were previously lifeless and monotonous. It serves as a carrier of peace and harmony between all the hubs and destinations it serves.

AirAsia Cancellation Policy For refundable ticket

Refundable tickets may be more expensive than non refundable ones but they will save the hefty sum of money spent as cancellation fee. If you buy a refundable ticket and wish to cancel your flight then you will not be charged with any cancellation fee. If you wish to change your booked ticket, no extra changes fee will be charged but an extra amount of difference fare will be applied. If your new ticket is cheaper than your previous one then a refund will be made to you in the form of an e credit which can be used towards the purchase of another flight ticket within 3 months from the date of your new flight ticket was issued.

AirAsia Cancellation Policy for non-refundable ticket

If you book a non refundable ticket with AirAsia and wish to cancel your ticket then no refund will be made to you under any circumstances except for some exceptions where AirAsia is the reason for your ticket cancellation. If you wish to change your non refundable ticket then a minimum amount of change fee will be applied along with the fare of your new ticket. If any value is left after the deduction of your new flight ticket and change fee, it will be refunded back to you in the form of an ecredit that can be used towards the purchase of another flight ticket within a window of 3months.

AirAsia has made a reputation in Asian Aviation Industry. AirAsia serves 165 destinations spread across 25 countries in the world. It the world’s largest low cost carrier airlines and is one of the airlines that receives lowest number of passenger complaints. AirAsia with its fleet of 254 aircraft carries thousands of passengers everyday taking them to different destinations spread across the globe. It serves as a bridge between the big and small cities providing them both the opportunity to grow together in the field of business and trade, increase employment opportunities and and helps in the development of both halves of this economic and technical divisions of this society.

AirAsia Refund Policy

AirAsia will refund your money if your flight ticket is being cancelled because of the delays caused due to AirAsia. If there is bad weather, or some kind of machinery failure or other technical reasons then AirAsia will provide you a full refund of your ticket along with a gift voucher as a token of apology for the trouble caused to you. You can either choose to buy another flight ticket or save it for later, it’s your choice. If you are at the airport and your flight has been delayed due to any reason  and you have to wait there for long hours, in that case scenario, AirAsia will provide you free drinks and food along with full refund of you ticket. You will also receive a gift voucher and a scratch card or a free vacation trip,depending on the hours you have to wait there for the flight. In case they find a replacement flight for your selected route then you don’t have to pay for the ticket fares, it will be booked by AirAsia. A gift voucher and a scratch card will be sent to you as a token of apology.

AirAsia has won the title for the largest low cost carrier airlines in the world for 11 consecutive years now. We have always tried our best to satisfy our customers in the best way possible. Fly with AirAsia, feel the Asia.

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