Cathay Pacific Cancellation Policy

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Always it is always very hard for deciding to cancel flight tickets or not when we think for cancellation fees. If you know the cancellation policy of your respective airline than you can save more and help others to save extra. Cathay Pacific offers a 24 hours cancellation window that allows you to cancel your flight tickets without paying cancellation fees. If you cancel your tickets after 24 hours, you need to pay extra cancellation fees depends on your destinations and Class. It is the best way if you are willing to cancel your tickets, do it as soon as possible. You bought a non-refundable ticket then book tickets in the 24-hour window if you fail then you will only able to receive Government Tax.


Cathay Pacific Cancellation Fee

In Cathay Pacific airlines if you cancel tickets after privilege periods, then you require to spend $150 for unused tickets. $150 for a partially used ticket, in this policy Economy Save and Economy Standard Fares passengers, are not included. After the deduction of a cancellation fee, the rest of the amount will be reversed back by Cathay Pacific airlines in your account. A cancellation fee depends on the route and class of flights in which you fly. Always keep in mind that if you cancel tickets late you need to pay more like a cancellation fee. So, if you are willing to cancel your ticket cancel it within 24 hours for a full refund. You are canceling flight tickets after 24 hours then make sure to cancel as soon as possible to save more.


Cathay Pacific Refund Policy

For refund in Cathay Pacific, you need to fill up an online refund form present on the website. As per Cathay Pacific Airlines, you have 2 years for claiming your refund. The ticked which is unused has a validity of 24 months from the ticket issue day. After the expiry of validity, the Cathay Pacific airline will not pay any refund to you. So, submit your refund request as soon as possible. If you made changes in date and time on your flight than the airline will only issue a partial refund to you.

You need to pay $150 for unused tickets, $150 for partial used a ticket which does not include Economy Save and Economy Standard Fares and if the ticket is expired than $200. You require requesting a refund online when you want to cancel tickets in Cathay Pacific Airlines. You can demand a refund in offline mode by calling the Cathay Pacific Reservations team or communicating with the ticketing agent. For some situations, you don’t need to pay the Nonuser fee. The conditions are-

  • If the passenger informed Cathay Pacific in advance. At least 24 hours before departure.
  • Due to Misconnection
  • You are unable to arrive in time due to delayed arrival or cancellation of connecting flight
  • Severe Accident involving passenger, with health certificate and the police report
  • If a passenger dies with any circumstances 

Cathay Pacific 24 Hours Cancellation Policy

The Cathay Pacific will not charge any cancellation fees if you cancel flights within 24 hours of purchase and the total fare will be refunded to your respective accounts within 7 to 20 business days depending on the mode of payment. For receiving a full refund, you need to keep in mind that the ticket must cancel within 24 hours of booking and the flight must be departures after 7days or more from the date of cancellation. For filling online refund form, visit https://www.cathaypacific.com/cx/en_US/about-us/contact-us/online-refund-form/ticket.html and fill it with instructions provided.

Cathay Pacific 24 Hours Cancellation Policy is applicable to both refundable and non-refundable tickets. You failed to cancel your tickets within 24 hours frame than a cancellation fee is imposed on you by Cathay Pacific Airlines. The ticket you booked by agent, then you need to contact them directly for a refund. A type of tickets does not play any role in 24 hours cancellation policy. The rules state that if the ticket is canceled within 24 hours (Refundable and Non-refundable) of booking then no cancellation charge is imposed on those tickets.


The Cathay Pacific Flight Cancelled. What To Do?

If the flight is canceled for the fault of Cathay Pacific, you will receive compensation like free food and drinks. You can call Cathay Pacific Customer service to arrange a seat on the next flight to your destination. The other option is to claim a full refund by filling up the online form on the official website of Cathay Pacific.

If your flight is canceled by Cathay Pacific for uncontrollable reason than no compensation or refund is offered to you. Cathay Pacific will inform if they cancel the flight. Immediate after procuring information, you need to contact the customer service team for a refund or you may ask for the next flight to your destination without paying any additional cost. 


How To Cancel Cathay Pacific Booking?

Canceling a Scheduled Ticket is a similar process like booking tickets. The cancellation process is easy and simple. The following are the steps for canceling tickets.

  • Search The Official Website Of Cathay Pacific Airlines on web
  • Visit https://www.cathaypacific.com/cx/en_US/
  • Click On Travel Tab, Present At The Top
  • Select My Trips Below The Travel Option
  • Click My Trip Tab
  • Select the flight you desire to cancel
  • Review Your Booking
  • Select Cancel Ticket option
  • Calculate Refund
  • Approve the selection

Other options for canceling Cathay pacific tickets are- online form, offline form, counter at the airport, ticketing office, and mobile app. cancel tickets in a hassle-free manner. You can easily contact the customer service of the airline or call the travel agency for canceling tickets. You need to provide your mobile number, email address, and six-digit ticket booking number.


Compensation provided by Cathay Pacific

If the flight is delayed for 4 hours and more:-

Cathay Pacific will offer two telephone calls, fax messages, emails, meals, drinks, etc without charging any additional cost on you.

If the flight is delayed for 24 hours and more: –

Cathay Pacific will provide Hotel accommodation and transport between the airports to the hotel.

If the flight is delayed for 5 hours and more and you decided to cancel: –

You will receive a full refund from Cathay Pacific within 7 to 20 business days depends on the initial payment mode. If you paid the fare through credit card then the refund amount will be transferred within 7 working days.

If the flight is arranged by an airline with not exceeding the arrival time by 4 hours or more: –

Cathay Pacific will pay the compensation of 50% on total fare.


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Cathay Pacific Cancellation Policy
Average rating:  
 1 reviews
by Linda Reid on Cathay Pacific Cancellation Policy
need to know about cancellation fee or postpone the ticket to Hawaii

"Hi I have emailed earlier with no response yet for a question I asked about the above.

What would the fee be to cancel our flights or postpone them to Hawaii.

We are in our 60’s and I am concerned about the Coronovirus.

Our booking details are Linda and Greg Reid Booking # 35NZQH.

We are booked to fly on the 9th of April 2020