Czech Airlines Cancellation Policy

Czech Airlines Cancellation Policy

Has your flight is cancelled or wish to cancel on the later date? Our travel plans often change without warning. With Czech Airlines cancellation policy, the maximum flexibility on your booking let you reach your destination on the later date. You can either take the full refund or covert your travel value into the future credit voucher. Let’s discuss how we can make the most of our travel plans with Czech Airlines cancellation and refund policy.

Here are the important highlights from Czech Airlines cancellation policy that you should know before making a flight purchase :      

  • If you have a flight cancelled by Czech Airlines, you can obtain a full refund plus the compensation depends on the severity that affects passenger’s travel.
  • Visit ‘Manage my booking’ on the airline’s portal to request Czech Airlines cancelled flight refund for your booking.
  • Czech Airlines cancellation policy is applicable on refundable as well as non-refundable fares. 
  • Once the cancellation is done, the refund will be processed and credited back to the original form of payment in 7-10 business days
  • Passengers can also request a full refund if cancelled within 24 hours of purchase. 
  • To know if your booking is eligible for Czech Airlines refund, go to ‘My Reservation’  tab. Retrieve your booking by entering your six-digit booking reference and the last name in the required field. The flight ticket which would be eligible for cancellation would be highlighted in Green colour.

Czech Airlines 24 Hours Cancellation Policy

Czech Airlines cancellation policy 24 hours rule gives you enough flexibility that your travel plans require where you can claim a full refund within 24 hours of the purchase making sure that the departure date is atleast 7 days or more from the date of booking. Here are the following highlights that a passenger must keep in mind before making a  Czech Airlines cancellation within 24 hours :

  • Czech Airlines cancellation policy 24 hours rule would apply to the booking made via the airline’s portal, Czech Airlines ticket offices, or via airport reservation counter.
  • A 24-hour booking window would be initiated when the Czech Airlines flight ticket will be issued.
  • Czech Airlines refund against the flight cancellation will be credited back to the original mode of payment used at the time of booking. The refund amount would be highlighted in the card holder’s credit/debit card or the same payment method in 7-10 business days. 
  • Flight purchased via frequent flyer’s miles would be excluded from Czech Airlines cancellation policy 24-hour condition.
  • Czech Airlines cancellation would not be applicable on group fares.

Czech Airlines Cancellation Fees

Czech Airlines cancellation would not be applicable for LITE, PLUS, and BUSINESS LITE fares.

Tickets purchased under FLEX and BUSINESS fares are refundable fares and are subject to Czech Airlines cancellation fee of 75 USD beyond 24 hours until two prior to the scheduled departure. 

Here’s the Czech Airlines cancellation fee for FLEX and BUSINESS fares types:

Fare TypesShort, medium and Long-haul flights
FLEX75 USD for each untraveled segment
BUSINESSNo fee applies

How to Cancel the Czech Airlines Tickets?

You can cancel your flight tickets via Czech Airlines’ online booking portal as well as over the phone. We will guide you about the Czech Airlines cancellation process and how you request with various methods :

Cancel Flight Tickets Online

You may process Czech Airlines cancel flight request online if:

  • You booked your flights on Czech Airlines online booking portal
  • You’re cancelling atleast two hours before scheduled departure

Here are the steps that help you do Czech Airlines cancellation online:

  • Click on ‘Manage my Booking’ tab at the top of Czech Airlines booking homepage and retrieve your booking in one of the two ways :
  • Enter your six-digit booking reference, last name, and the number of the credit card used at the time of the booking
  • Sign in with your email address provided at the time of booking, and then select the Czech Airlines reservation that you want to cancel
  • On your flight reservation page, click on ‘Cancel/Change’ flights link.
  • On the next page, you will get the refundable fare displayed for your booking. To agree with the cancellation process, click on ‘Confirm my cancellation’ button to proceed. 
  • Once the cancellation is done, a confirmation email will be sent to your registered email address provided at the time of booking. 
  • If you have chosen the selected fare, the due refund would be processed back to your original payment method in 7-10 working days. 

Cancel Flights By Phone

If you’re unable to access ‘Manage my Booking’ tab due to an error or unable to request Czech Airlines cancel flight process due to the restricted fare rule, feel free to reach our Czech Airlines phone number at +1-877-311-7484

Cancel Flights To The Ticket Office

If the flight booking is not made online, feel free to reach Czech Airlines cancel flight desk at the airport as well at the airline’s office nearest to your location. You need to carry your Czech Airlines booking confirmation details and a government-issued photo ID. 


Denial of Boarding or Cancellation

If Czech Airlines denied boarding due to overbooking :

  • Czech Airlines will seek volunteers who would be willing to reschedule their reservation in exchange of benefits agreed upon. 
  • If there is an insufficient number of volunteers, Czech Airlines passengers are entitled to the following rights :

The following Czech Airlines cancel flight compensation would not be provided:

  • If a passenger were informed of the flight cancellation more  than two weeks before the scheduled flight departure
  • Between 14 and 7 days before the scheduled departure who were offered re-routing allowing them to depart no earlier than 2 hours prior to the original departure flight schedule and to reach final destination no earlier than 4 hours after the scheduled time of arrival
  • Less than 7 days before the scheduled departure time who were offered re-routing allowing them to depart no earlier than 1 hour prior to the original departure flight schedule and to reach final destination no earlier than 4 hours after the scheduled time of arrival

Czech Airlines Cancellation compensation In case of Delayed Flights

COMPENSATION METHODFLIGHT OF 1500 KM OR LESSFLIGHT OF MORE THAN 1500 KM WITHIN EU AND FLIGHT BETWEEN 1500 AND 3500 KM OUTSIDE EUFLIGHT OF MORE THAN 3500 KM OUTSIDE EU
Financial compensation in the form of Electronic voucher*$365 USD$585 USD$875 USD
Financial compensation in the form of bank transfer$300 USD$485 USD$730 USD
COMPENSATION METHODFLIGHT OF 1500 KM OR LESS, if the passenger is re-routed to the destination with a delay not exceeding the originally scheduled arrival by 2 hours.FLIGHT OF MORE THAN 1500 KM WITHIN EU AND FLIGHT BETWEEN 1500 AND 3500 KM OUTSIDE EU, if the passenger is re-routed to the destination with a delay not exceeding the originally scheduled arrival by 3 hours.FLIGHT OF MORE THAN 3500 KM OUTSIDE EU, if the passenger is rerouted to the destination with a delay not exceeding the originally scheduled arrival by 4 hours.
Financial compensation in the form of Electronic voucher*$185 USD$290 USD$435 USD
Financial compensation in the form of bank transfer$ 150 USD$245 USD$ 365 USD

In addition, passengers are entitled to:

  • Czech Airlines cancelled flight refund for the unused ticket within a week
  • Czech Airlines cancelled flight refund for the partially unused ticket within a week and transport arrangement back to the first point of departure 
  • Re-routing of the next available flight as soon as possible
  • Refreshments with respect to waiting time
  • Two telephone calls or emails at the expense of Czech Airlines
  • Hotel accommodation if the reservation includes an overnight travel

Czech Airlines Refund Policy

Czech Airlines refund policy subject to the fare rules under which the booking has been purchased :

Non-refundable fares –  Czech Airlines booking purchased under LITE, PLUS, and BUSINESS LITE fares are deemed as non-refundable fares. In such cases, only airport taxes and service charges would be refunded.  

Refundable fares – Czech Airlines booking purchased under FLEX and BUSINESS fares are refundable fares. In such cases, the Czech Airlines cancellation fee would be deducted and the amount refunded as follows :

Fare TypesShort, medium and Long-haul flights
FLEX75 USD for each untraveled segment
BUSINESSNo fee applies

Czech Airlines Refund Process – For Czech Airlines refund of booking purchased online, passengers need to full the refund form online. Czech Airlines refund would be processed in 10 working days. 

You need to contact ticketing office for Czech Airlines refund of booking made with cash.

If you have tickets purchased with any other Online travel agency or any third party channel,  please contact Czech Airlines phone number at +1-877-311-7484 anytime. 

Cancelled flightCzech Airlines cancelled flight refund will be processed in the form of a credit unless you decide to use to rebook your flight to different date and time. 


Czech Airlines Rebooking Policy

Departure and arrival date and times of Czech Airlines can be rebooked based on teh fare rules under which the booking has been purchased. Under the following circumstances, you can request  Czech Airlines change flight process :

  • Unused tickets or partially flown flights
  • At frequent intervals
  • For all passengers included in the booking 
  • At the latest 72 hours prior to the scheduled flight departure.

Name Changes – It is not possible to change the names of the passenger on the already confirmed bookings. If you need to change the names you need to cancel the original Czech Airlines booking based on the fare rules under which the booking has been purchased and then make a new flight reservation with a different passenger name. 

Name correction  – Czech Airlines allows name correction to the first name and the last name on the ticket up to three characters. You can do the name correction by calling us one the Czech Airlines phone number at +1-877-311-7484. Name correction request must be made atleast 3 hours prior to the scheduled departure. 


How to do Czech Airlines Rebooking Online?

You can rebook your flight tickets via Czech Airlines’ online booking portal as well as over the phone. We will guide you about the Czech Airlines rebooking  process and how you request with various methods :

Rebook Flight Tickets Online

You may process Czech Airlines change booking request online if:

  • You booked your flights on Czech Airlines online booking portal
  • You’re requesting to reschedule  atleast two hours before scheduled departure

Here are the steps that help you do Czech Airlines change flight online :

  • Click on ‘Manage my Booking’ tab at the top of Czech Airlines booking homepage and retrieve your booking in one of the two ways
  • Enter your six-digit booking reference, last name, and the number of the credit card used at the time of the booking.
  • Sign in with your email address provided at the time of booking, and then select the Czech Airlines reservation that you want to cancel
  • On your flight reservation page, click on ‘Cancel/Change’ flights link.
  • On the next page,  select the new date or destination or both as per your travel plan. 
  • Select the new flights to see the applicable fare difference along with the Czech Airlines change booking fee. 
  • Click on the ‘Confirm my Change request’ button to proceed. 
  • Once the rebooking is done, a confirmation email along with the new itinerary will be sent to your registered email address provided at the time of booking. 
  • If you have chosen the selected fare, the due refund would be processed back to your original payment method in 7-10 working days. 

Rebook Flights By Phone

If you’re unable to access ‘Manage my Booking’ tab due to an error or unable to request Czech Airlines change ticket date process due to the restricted fare rule, feel free to reach our Czech Airlines phone number at +1-877-311-7484

Rebook Flights To The Ticket Office

If the flight booking is not made online, feel free to reach Czech Airlines change flight desk at the airport as well at the airline’s office nearest to your location. You need to carry your Czech Airlines booking confirmation details and a government-issued photo ID. 


Rebooking Fee

Fare TypeShort and Medium-Haul FlightsBefore DepartureShort and Medium-Haul FlightsWithin 72 hours after Departure
LITE$75 USD+ fare difference if applicable$120 USD+ fare difference if applicable
PLUS$75 USD+ fare difference if applicable$120 USD+ fare difference if applicable
FLEXfare difference if applicablefare difference if applicable
BUSINESS LITE$75 USD+ fare difference if applicable$120 USD+ fare difference if applicable
BUSINESSfare difference if applicablefare difference if applicable

Czech Airlines Cancellation Policy – Frequently Asked Questions (FAQs)

How to go for Czech Airlines cancel flight process?

To cancel your flight, log on to the Czech Airlines online booking platform, and click on ‘My Booking’ tab. Enter your six-digit booking reference and the last name of the concerned passenger. Under the Czech Airlines cancellation policy, you can place a request for cancellation after you log in. Please review the Czech Airlines cancellation fee and refund before you confirm to cancel your reservation. 

When and how will I get my Czech Airlines refund?

As per Czech Airlines refund policy, the refund amount would be processed back to the passenger’s original method. In case you have booked a ticket using debit/credit card, the amount would be credited back to your account within 10 working days. You can claim Czech Airlines refund only if the purchased flight is a refundable fare. No refund would be applicable on the non-refundable reservation. Call us on our Czech Airlines phone number at +1-877-311-7484
for all the assistance regarding Czech Airlines refund.

What is partial Czech Airlines cancellation policy?

In case of connecting as well as combined flights, you can opt for partial cancellation by cancelling some of the flight segment from your itinerary or cancel specific passengers or sectors in your Czech Airlines booking. For partial Czech Airlines refunds, the applicable one-way fare and taxes of the unused portion and the applicable Czech Airlines cancellation fee are deducted while the rest of the airfare balance is refunded.

How to raise a cancellation request in case of normal cancellation?

In case of normal Czech Airlines cancellation, you can place a request 72 hours prior to the scheduled departure. However, the cancellation can be made 120 minutes before the scheduled departure but you’re charged an additional Czech Airlines cancellation fee for late cancellation. 

Until when can I cancel my ticket with Czech Airlines?

In case of normal Czech Airlines cancellation, you can place a request 72 hours prior to the scheduled departure.


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