Delta Airlines Cancellation Policy

Post pandemic, Delta Airlines have emerged as the most flexible and convenient carrier, not even in terms of travel, but when it comes to cancellation and changes. It is the Delta flight cancellation policy that is offering the most generous and compassionate hand, by reducing the cancellation cost as well as offering waivers and refunds towards unforeseen circumstances. In this post, we will discuss how you can make the most of Delta Airlines cancellation policy, and what are your options anytime before you board the flight. Let’s get started – 

  • As per Delta 24 hour cancellation policy, passengers are allowed to cancel their flight within 24 hours of purchase for all the bookings provided that the request has been made at least seven days ahead of the scheduled departure.
  • Delta Airlines cancellation policy would be applicable on the restricted as well as non-restricted fares.
  • Delta Airlines flight cancellation policy also says, beyond 24 hours no refund would be permitted on the restricted fares such as Basic Economy reservations.
  • Delta flight cancellation would only be applicable on the unused portion of the ticket.
  • In the case of a partially unused segment, passengers can opt for either a refund or a travel credit. Travel credit remains valid to purchase a new flight booking for 365 days from the date of purchase. 
  • As per the Delta ticket cancellation rule, passengers would be marked ‘no-show’ if Delta flight cancellation requests would be made after the scheduled departure. In such cases, no refund would be offered to the passengers. And, the entire booking value would be forfeited. 
  • Delta trip cancellation for Basic Economy fares would remain non-refundable and non-changeable, and can only be canceled seven days or more prior to the scheduled departure if requested within 24 hours of booking. 
Delta Airlines Cancellation Policy

Delta Ticket Cancellation Policy

Let’s understand the Delta Airlines cancellation policy as per the fares offered by it – 

Delta Airlines Non-Restricted Fares (Refundable) –

  • Delta Airlines non-restricted fares are non-transferable and are fully refundable at any given time. 
  • Any alteration/void request to change in origin and/or destination point is not permitted.
  • All the Delta refund requests must be requested via the Delta Airlines booking portal or via Delta Airlines refund phone number. 
  • Any Delta Airlines cancellation to bookings that are clubbed with car rentals and/or hotel booking should be covered under the terms and conditions offered by the third-party vendors, as is not covered under Delta Airlines cancellation policy.
  • In case of a no-show, passengers are allowed to make Delta flight cancellation requests. Please note that a 200 USD Delta Airlines cancellation fee would be assessed alongside a no-show fee of 250 USD, and the remaining value of the fare can be claimed as a refund or can be converted into a travel credit voucher. 

Delta Airlines Restricted Fares (Non-Refundable) –

  • As per Delta cancellation policy, only Basic Economy fares are non-refundable. Refunds on such fares are only permitted if Delta flight cancellation request is made within 24 hours of booking provided that the scheduled departure date must be 7 days or more at the time of cancellation. 
  • Delta Airlines restricted dares are not eligible for class of service or extra legroom seat upgrades, under any circumstances. 
  • All the Delta refund requests must be requested via the Delta Airlines booking portal or via Delta Airlines refund phone number. 
  • Restricted fares are eligible for refunds and cancellations only under the Delta flight delays and cancellation rule. 

Delta 24 hour Cancellation Policy

Here’s everything you need to know if you cancel a Delta flight within 24 hours – 

  • As per Delta Airlines cancellation policy, passengers are allowed to claim for a full refund on their booking value if making a cancellation request within 24 hours of the date of purchase.
  • As per Delta Airlines refund policy, no cancellation fee would be assessed in exchange for a 100% refund provided that the scheduled departure must be seven or more days at the time of cancellation. 
  • Under Delta 24 hour cancellation rule, the refund would be credited back to the original form of payment in 7-10 business days. 
  • Passengers can request Delta flight cancellation within 24 hours via the website and Delta customer service number at +1-877-311-7484 to cancel flight. 
  • Delta cancellation policy within 24 hours would not be applicable on the reward tickets, and reservations made via travel credit voucher, under any given circumstances. 

Delta Cancellation Fee

Delta flight cancellation fee applies per passenger for all the reservations made via the Delta Airlines reservation portal, Delta airlines booking phone number, and at the Delta Airlines ticket offices at the airport. Here’s everything you need to know hen Delta cancel flight fee would be applicable – 

  • Delta Airlines cancellation fee would be applicable only in the non-restricted and refundable fares only. Delta Airlines cancellation does not apply to the restricted fares.
  • Delta flight cancellation fees do not apply if a booking was purchased with Delta SkyMiles.
  • Delta Airlines ticket cancellation fees of 400 USD per adult per child applies for travel to/and from Asia-pacific, China, Japan, and trans-pacific destinations covered under Delta Airlines network. Infant’s booking can be canceled for a 5% fee of the adult base fares.
  •  Delta Airlines ticket cancellation fees of 275 USD per adult per child applies for travel to/and from the US, Canada, Mexico, Puerto Rico, the Caribbean, and all other South American destinations covered under the Delta Airlines network. 
  •  Delta Airlines ticket cancellation fees of 375 USD per adult per child applies for travel to/and from the UK, Europe, and all other trans-Atlantic destinations covered under the Delta airlines network. 
Travel RegionsWithin the US, Canada, Puerto Rico, the Caribbean, Mexico, and all South American DestinationsUK, Europe, and trans-Atlantic destinationsAsia-Pacific, China, Japan, and Trans-Pacific destinations
Restricted Refundable Fare – Delta Airlines Cancellation Fee275 USD375 USD400 USD

How to Cancel a Delta Flight?

Delta Airlines cancel reservation requests can be requested online via the airlines’ booking portal as well as over the phone. In this post, we will discuss you can navigate to cancel the eligible Delta airlines booking – 

Delta Flight Cancellation Online

Here are the following steps that help you cancel the Delta flight online – 

Delta Flight Cancellation Online
  • Visit delta.com, and navigate to the ‘My Trip’ tab on the home screen.
  • Enter the six-digit record locator or 13-digit Delta reservation ticket number along with the first and last name of the passenger. Click on the ‘Search’ button to proceed. Please ensure to insert the correct ticket number or record locator in order to retrieve your booking. 
  • Once the booking is retrieved, then select the flight itinerary that needs to be canceled, and click on the ‘Continue’ button to proceed. 
  • On the next page, you will get the Delta canceled flight refund associated with your booking displayed on the screen. 
  • Once you agree with the refund value, you can process a Delta refund request by hitting the ‘Cancel’ button.
  • Click to check the checkbox to agree with the terms and conditions associated with the Delta Airlines cancellation policy. 
  • Your Delta flight cancellation request is completed now and the refund would be credited back to the original method of payment in 1-2 billing cycles if Delta Airlines reservation was made via credit card. In the case of debit cards, Delta Airlines ticket cancellation refund would be processed in 7-10 business days in the original form of payment. 
  • Check your email address as you will receive the Delta Airlines cancellations confirmations once the request is approved. 

Delta Flight Cancellation Phone Number

Here are the following steps that help you cancel the Delta flight over the phone. All you need to do is dial the  Delta Airlines ticket cancellation phone number i.e +1-877-311-7484 – 

  • Meanwhile, keep your six-digit booking reference or 13-digit ticket number handy while we get you connected to the Delta flight cancellation assistance team. 
  • Ask the agent to process the Delta trip cancellation for your booking. Please note that as per Delta Airlines cancellation policy, only non-restricted or refundable fares are eligible for cancellations. 
  • After reviewing the fare rules associated with your booking, the agent will provide you the eligible refund value. 
  • Ask the agent to cancel the reservation, and process the refund. 
  • Your Delta flight cancellation request is completed now and the refund would be credited back to the original method of payment in 1-2 billing cycles if Delta Airlines reservation was made via credit card. In the case of debit cards, Delta Airlines ticket cancellation refund would be processed in 7-10 business days in the original form of payment. 
  • Check your email address as you will receive the Delta Airlines cancellations confirmations once the request is approved. 

Delta Flight Cancellation at the Airport

Here are the following steps that help you cancel the Delta flight at the airport. Please note that passengers can place the Delta flight cancellation request from their departure airport up to 3 hours prior to the scheduled departure for the international trip, and two hours prior for all domestic trips. 

  • Head to the Delta airport counter, and provide your Delta booking confirmation to one of the agents.
  • Tell the Delta executive to cancel your flight booking, and check your refund options.
  • After reviewing the fare rules associated with your booking, the agent will provide you the eligible refund value. 
  • Ask the agent to cancel the reservation, and process the refund. 
  • Your Delta flight cancellation request is completed now and the refund would be credited back to the original method of payment in 1-2 billing cycles if Delta Airlines reservation was made via credit card. In the case of debit cards, Delta Airlines ticket cancellation refund would be processed in 7-10 business days in the original form of payment. 
  • Check your email address as you will receive the Delta Airlines cancellations confirmations once the request is approved. 

Delta Flight Delays and Cancellation

Delta Airlines reserves the right to cancel the flight reservation for the following reasons mentioned below, regardless of the class of service alongside the ticket confirmation – 

  • Delta ticket cancellation may occur to comply with the travel restrictions imposed by the federal authority, severe weather restrictions, or for any other reasons that are beyond the airline’s control.
  • As per Delta Airlines cancellation policy, the ticket may be voided if the airline is unable to receive the booking reference or ticket number of any reservations booked via third-party agents or portals.
  • The ‘Delta cancel reservation’ request may be processed by the airlines if the passengers fail to comply with any fare conditions or rules associated with the booking. 
  • Delta flight cancellation may occur if the passengers have been marked no-show or fail to board the flight operated by Delta or other codeshare and interline agreement partners that cancel the reservations for the same reasons as mentioned above.
  • Delta ticket cancellation may occur if the passengers fail to make the payment or remaining deposits up to 2 hours prior to the scheduled departure. 
  • Delta Airlines cancel reservation requests may be processed by the airlines if the passengers fail to check-in or obtain a boarding pass no less than – 
    • 45 minutes prior to the scheduled departure for all flights travel within the US, Canada, Puerto Rico, Mexico, and the Caribbean.
    • 180 minutes prior to the scheduled departure for all flights travel to and from UK, Europe, and all other trans-Atlantic destinations.
    • 180 minutes prior to the scheduled departure for all flights travel to and from Asia-Pacific, China, Japan, and all other Trans-Pacific destinations.

Delta Flight Cancellation Compensation In Case Of Delayed Flights

Passengers are eligible for Delta flight cancelled compensation up to 830 USD for flights delays, major schedule changes and involuntary Delta Airlines cancellations if – 

  • If the flight delay occurs for more than 3 hours
  • If passengers have been informed of flight cancellations and delays within a week prior to the scheduled departure
  • If passengers have been denied boarding due to overbooking

Delta flight cancellation compensation may vary between 400 USD and 835 USD depending on the severity of the flight delays and schedule change – 

Delta Flight Delay Cancellation For More Than 3 Hours –In case of a flight delay for more than 3 hours, the Delta cancelled flight compensation would be

  • 400 USD if the flight distance between point A and point B is less than 2000 km
  • 575 USD if the flight distance between point A and point B is between 2000 – 4000 km.
  • 835 USD if the flight distance between point A and point B is over 4000 km.

Delta Flight Delay Cancellation For 2 Hours –In case of a flight delay for more than 2 hours, passengers are entitled to – 

  • Passengers to be rescheduled for the next available flight as soon as possible
  • Free meals and refreshments
  • Complimentary exchange and the new flight would be arranged in the same class of service as originally booked.
  • 3 free calls, emails, and fax service

Delta Flight Delay Cancellation For More Than 5 Hours –In case of a flight delay for more than 5 hours, passengers are entitled to – 

  • Passengers to be rescheduled for the next available flight as soon as possible
  • 115% of the booking would be offered as a Delta flight cancellation refund
  • Hotel accommodation if the alternate flight schedule requires an overnight stay
  • Complimentary airport transfers
  • 835 USD as Delta flight cancellation compensation 

Delta Airlines Refund Policy

Delta ticket cancellation refund along with Delta flight cancellation compensation would be offered under the following circumstances – 

  • Flight delays, diversions, and major schedule change
  • If traveler missed the connection or stopover flight
  • If passenger(s) have been denied boarding and at no fault of their own. 

Delta Cancellation Refund For The Wholly Unused Ticket – In case no portion of the Delta Airlines flight segment is used, passengers are entitled to get a refund of the unused portion of the booking only. 

Delta Cancellation Refund For The Partially Unused Ticket – In case one of the flight segments has been used by the passengers, then passengers are entitled to get the Delta flight cancellation compensation as well as a refund on the unused portion of the ticket only. 

Delta Refund Policy For Refundable Tickets – Here are the terms and conditions for Delta cancelled flight refund for non-restricted fares – 

  • Delta flight delay cancellation can only be applied on the ticket stock starting with 006.
  • Delta flight cancellation refund would be issued to the passenger or the person who paid for the booking.
  • Delta flight delays and cancellation refunds would be issued on the unused ticket portions only.
  • As per Delta Airlines flight cancellation policy, passengers can only claim Delta cancel reservation refund within 12 months from the original date of booking. 
  • Delta Airlines refund would be credited back to the original method of payment in 1-2 billing cycles if Delta Airlines reservation was made via credit card. In the case of debit cards, Delta Airlines ticket cancellation refund would be processed in 7-10 business days in the original form of payment. 

Delta Airlines Flight Cancellation Policy – Frequently Asked Questions (FAQs)

How to cancel delta flight within 24 hours

As per Delta 24 hour cancellation policy, passengers are allowed to cancel their flight within 24 hours of purchase for all the bookings provided that the request has been made at least seven days ahead of the scheduled departure. All you need to do is visit the Delta airlines website, and retrieve your booking via the ‘My Trips’ section to retrieve your booking.

How to claim a refund on Delta airlines reservations?

As per Delta Airlines cancellation policy, passengers can only claim refund on the refundable fares only. To claim a refund –
• Passengers need to visit delta .com and claim their refunds via the ‘My Trips’ section.
• Or, they can contact Delta Airlines refund phone number at +1-877-311-7484, and seek assistance from one of the Delta Airlines executives.

How to reschedule a cancelled delta flight?

You can reschedule a cancelled flight at the airport counter or by calling us at the Delta flight cancellation number at +1-877-311-7484.

What is Delta’s cancellation policy?

In brief, Delta Airlines cancellation policy would be applicable on the restricted as well as non-restricted fares, as well as on the unused portion of the ticket only. For a detailed view, read all the Delta flight cancellation terms and conditions mentioned above.


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Delta Cancellation Policy
Average rating:  
 3 reviews
by Mary Njeri on Delta Cancellation Policy
flight cancelled due to the coronavirus outbreak

"Claris and I, Mary Wanjiru were planning to travel to New york on the 13 March and return on the 20th March. However the conference - UNCSW, we were planning to attend has been cancelled due to the coronavirus outbreak.

We would like to travel another day on the same tickets but definately not on 13th March as earlier planned.

Kindly advise on how to go about this and what implications there might be.

Mary Njeri"

by Benjamin on Delta Cancellation Policy

The flight cancellation service of delta airlines is top-class. I had to cancel my tickets with delta airlines due to sudden change of plans so, i looked for the online help. I visited the official website of the delta airlines to cancel my flight ticket but i was not sure about the process as i was facing this situation for the first time. So, i looked for the phone number on the website of delta and dialled itt for help. My call was picked up in the first ring, the response was really quick and then the representative addressed my query and told me the online process for getting the tickets cancelled. The call turned out to be very helpful for me, i easily managed to cancel my tickets online with delta. Thankyou delta airlines, your service was really quick and convenient.

by Olivia Morgan on Delta Cancellation Policy
Flight Cancelled

The last trip to Washington is a little scary for me. I bought a ticket with the wrong name, I was so scared about how much cancellation fee will be charged against me but the customer service agent informed me that no cancellation fee will be charged against because I canceled the ticket within 24 hours of purchase.