El Al Cancellation Policy

Just like life, we can’t take our travel plans for granted. Cancellation and amendments of your flight booking are part and parcel of your trip. El Al Airlines’ cancellation policy is known to be very flexible, as it allows passengers to make necessary amendments with minimal charges and offer no hassles. 

In this post, we would understand El Al cancellation policy, where we highlight understand what circumstances you can cancel your flight booking and avail any refund or not.


Understanding El Al Airlines Cancellation Policy

Here are some of the highlights that you need to understand about El Al Airlines cancellation policy :

  • All the flights originated to/from the USA and Canada are subjected to the El Al cancellation policy 24 hours clause where passengers can initiate a refund within 24 hours from the date of purchase provided that the date of departure must be 7 days or more. 
  • Once the El Al flight cancellation policy within 24 hours purges, there would be a cancellation fee of 200 USD
  • El Al Airlines cancellation policy varies on domestic and international reservations
  • El Al Airlines’ refundable fare remains higher than the non-refundable fare. Refundable fare offer premium services as well as partial or full refund anytime before departure.
  • In case of being marked no-show on the flight, as per El Airlines ticket cancellation policy, the entire fare amount would be converted into a travel credit voucher that can be redeemed in exchange for a new reservation within 365 days from the date of booking. 

El Al Airlines cancellation policy 24 hours

El Al ticket cancellation policy within 24 hours applies for all refundable as well as non-refundable fares. Once you initiate a cancellation within the specified time, the airfare value would be refunded to your original mode of payment within 7-10 working days. 

Beyond 24 hours, there would a partial or no refund. El Al Airlines refund varies on certain factors :

  • Class of service or fare type selected
  • El Al Airlines privileged or reward members
  • Flight ticket purchased from a travel agent or online travel agency
  • The age group among passengers

Here are some terms and conditions under El Al Airlines change flight or cancellation within 24 hours :

  • El Al Airlines cancelation policy applies to the reservation booked online at the airline’s booking portal, ticket booking counters at the airport, and the airline’s customer support
  • El Al Airlines refund would be processed in 7-10 working days in the registered mode of payment
  • El Al Airlines cancellation policy 24 hours is also applicable on all Basic Economy fares provided that the travel date must fall beyond 7 days or more from the date of purchase. 

El Al Airlines Cancellation Fee

If you purchase a non-refundable fare, as per El Al ticket cancelation policy, a fee of 200 USD would be deducted from the ticket fare. The remaining value of the airfare would be issued as a travel credit voucher and can be used towards the purchase of another ticket. 

All passengers who purchased refundable, as well as non-refundable fares, are bound to pay a 200 USD fee upon cancelation. 

All the purchased basic economy fare with El Al Airlines are only eligible for a refund under the El Al cancelation policy 24 hours rule.


How to Cancel El Al Airlines flight booking?

El Al Airlines cancellation can be requested online as well as over the phone. Passengers need to pay El Al Airlines cancellation fee, while the rest of the balance would be made available to the passengers. Here’s how you can cancel your booking :

El Al Airlines refund request online – Here’s what you need to do in order to cancel your El Al Airlines flight booking :

  • Go to El Al Airlines booking portal.
  • On the booking widget, select the ‘Manage Booking’ tab
  • Enter the six-digit El Al Airlines booking reference and the last name of the passenger.
  • Select your booking and click on the ‘cancel’ button
  • On the next page, it will give you the details about the amount to be refunded, El Al Airlines cancellation fee, and others.
  • Once you agree with the claimed El Al Airlines refund on your booking, hit the Confirm button to process the cancellation. 

El Al Airlines cancellation request over the phone – Feel free to reach our customer support desk for all El Al Airlines cancellation related queries and request. Call us on our Airlines Policy customer desk support at +1-877-311-7484. Our agents will do the following for you:

  • Process change and cancellation requests under El Al flight cancellation policy
  • Help claim El Al Airlines refund under delays and involuntary cancellation circumstances
  • Claim compensation on the El Al Airlines delayed flights, if applicable
  • El Al Airlines cancellation fee waiver wherever applicable

El Al Airlines cancellation request at the booking counter – The cancellation of your El Al Airlines flight is only possible if you’re making a change or cancellation request at the latest 2 hours prior to the scheduled departure. Here’s what you need to do :

  • Keep your six-digit El Al Airlines booking reference or 13-digit e-ticket number handy
  • The airline executive will guide you on whether or not you can claim an El Al Airlines refund on your ticket or not. 
  • The passengers will get the refund claim on their original mode of payment. 

How to check if your El Al Airlines reservation has been canceled or not?

The booking details must be filled in the required filed box to check eligibility for cancellation or refund. To check the eligibility online, as per El Al ticket cancellation policy, 

  • The first flight segment of the ticket must be from Tel Aviv
  • El Al Airlines reservation must be purchased at the customer service center

Here’s how you can check :

  • On the airline’s website, go to the booking widget and select the ‘Manage Booking’ tab
  • Enter the six-digit El Al Airlines booking reference and the last name of the passenger in the required box
  • Click to check the tickbox that says, ‘’I confirm that I would agree with all El Al Airlines cancellation and changes restrictions. 
  • On the next page, your booking status will be displayed, whether it is Confirmed, canceled, or rescheduled. 

El Al Airlines Refund Policy

Here are the following highlights of the El Al Airlines cancellation policy on voluntary refunds:

  • The refund will be processed on the credit/debit card from which the booking transaction was made
  • The use of an online refund or cancellation request would not be possible in case an El Al Airlines booking has been made on another channel
  • El Al Airlines cancellation policy applies to all tickets and services in the booking
  • It is not possible to cancel additional services without canceling the flight ticket
  • El Al Airlines refund would be entitled to a person named in the ticket or person who paid for the ticket
  • Refund on the El Al Airlines booking would only be possible on the unused ticket
  • All the applicable taxes, fees, and charges paid at the time of issue of your El Al Airlines booking would be included in the fare refunds.

Here are the following highlights of the El Al Airlines cancellation policy on involuntary refunds:

  • In case of delays and cancellation, all passengers are entitled to get compensation in accordance with the El Al flight cancellation policy
  • If the El Al Airlines scheduled flight is prematurely canceled due to any circumstances, you would be entitled to get a full refund without any charge in addition to the compensation which would be calculated as per your El Al ticket cancellation policy
  • No El Al Airlines refund would be processed if a passenger denied boarding by the pilot or crew member for breach of law.

El Al Airlines Change Flight Policy

El Al Airlines offers three types of Economy Class to all El Al Airlines’ destinations – Lite, Classic, and Flex tickets. Here’s what you need to know about the El Al Airlines change flight policy :

Type of ServiceLite​Classic​​​​Flex
​​Ticket change Change*​​​​$200​​ USD​$70 USDFree
​​​Ticket cancellation**​$200 USD$170​ USDClasses Y​/M $170 USD 
Other booking classes$50​ USD

In the event of a no-show, passengers can claim their existing reservation within 48 hours after the departure. They will be charged a fee of $200 USD. 


How to Rebook your El Al Airlines tickets?

Need to switch your travel plans? Hee’s a guide on how you can do El Al Airlines change flight :

  • Retrieve your El Al Airlines flight. Enter your confirmation number or e-ticket number along with the last name of the passenger. Please make sure that the credentials required to access your booking must be correct
  • Enter the information in the required field and you will get access to the information about the current flight schedule. 
  • Try to reebok or reschedule your El Al Airlines flight instead of canceling it. Search for your new flights and add them to your itinerary. 

In case you need to help to make changes or rebooking on your reservation, feel free to reach our Airlines policy number at +1-877-311-7484


Frequently Asked Questions Related To El Al Airlines cancellation Policy

How long does it take to process my El Al Airlines refund?


As per El Al Airlines cancellation policy, upon cancellation request, any refund would be processed in 7-10 business days into their original form of payment. 

Once the El Al Airlines cancellation is processed, how can I track my refund?

You can simply track the cancellation or change request online via the El Al Airlines booking portal. Go to the Manage Booking section, enter your six-digit booking reference and last name. Further, click on the ‘Track refund’ option. You can also track your refund via Airline policy cancellation phone number at +1-877-311-7484

I have an El Al Airlines non-refundable fare. Would I be eligible for any refund?

As per El Al Airlines cancellation policy, in case of non-refundable fare, only taxes and fees would be processed as a refund. Taxes and fees constitute 10-12% of the total airfare value. Also, any non-refundable fare rule ticket can apply for a refund under the following circumstances
Death of a family member where the passenger needs to submit the required documents to the airlines
Severe weather that led to the cancellation of your flight booking
Any technical glitch that led to the termination of your flight schedule


Does El Al Airlines charge any service fee if I request a cancellation over the phone?

El Al Airlines charges a convenience fee of 20 USD to make the cancellation over the phone. This fee would be charged from the community to support their booking platform. Passengers are eligible for the first waiver on the convenience fee within a year.


What if El Al Airlines cancels my flight?

Any flight which is canceled due to involuntary reasons such as natural calamities or state emergency, as per El Al Airlines refund policy, you are entitled to get the full refund on your booking or can reschedule your booking as soon as another flight is available.


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