Jetstar Cancellation Policy

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Jetstar Flight Cancellation Policy


Recently the airlines have been improving the cancellation policy due to the outburst of Covid-19 and the global alert imposed by the WHO (World Health Organisation). However, generally, also the airline provides maximum flexibility in the cancelation policy so that the passengers can cancel their reservations whenever there is an issue. In case you just made Jetstar reservations and wish to cancel JetStar tickets then you must read the Jetstar cancellation policy to know the limitations, procedure, and guidelines of the policy. The airline provides the passengers a time frame in which the passengers can cancel reservations without any issue and confusion along with not having to pay the cancellation charges. In case the passenger booked the flight ticket and made a mistake while doing so then they can cancel the booking without having to pay the cancellation fee. 

The passenger that wishes to cancel a nonrefundable ticket might have to pay a Jetstar Booking Cancellation Fee. The cancellation fee is determined on multiple factors like cancelation time (off-season or peak season), fare type booked by the patron, the duration between the cancellation and the time of the departure of the flight, the number of tickets opted for cancellation, the destination of the flight, the origin of the flight and more. Currently, the COVID-19 has been the reason for performing Jestar cancellations. In case the passenger is canceling the reservation beyond the stipulated time frame of 24 hours then the passenger will have to pay a cancellation fee. The passenger needs to be sure that there is at least a week of time (minimum seven days) for the flight to take off for the cancellation fee to be at bay. If you cancel the reservation within 24 hours of the purchase and there is less time than seven days for the flight to departure then the cancellation fee will be charged in this case. Once the passenger has made the cancellation s/he must claim for the refund in order to get the refund in the account. The refund will be initiated into the respective account after the deduction of the cancellation fee. There are various methods to cancel JetStar ticket in a jiffy.


Different methods to cancel JetStar ticket:

Wondering how to cancel Jetstar flight? Stop scratching your head and choose any of the methods mentioned below. There are many passengers that get stuck with the Jetstar cancellations but if you are one of them then we have multiple procedures mentioned for you below:

  • Perform Jetstar cancellations by simply visiting the official website of Jetstar Airlines and once you are on the website you can cancel Jetstar flight in the Manage reservations tab.
  • If you are unsure of the cancellation process and need some assistance then get in touch with a reliable TVA (Travel Agent or Travel Agency). This is only true if the reservation was also made with the help of a TVA. Get in touch with the same travel agent with whom you made the booking. 
  • Go to the Appstore if you have an apple product or go to the Playstore if you have an android phone and download the Jetstar application available. You can perform cancellation and reservation on the app itself. 
  • If you are not able to get the action done with the aforementioned procedures then you can contact the customer service of Jetstar to cancel the reservations. 
  • You can also go to the nearest airport and cancel Jetstar ticket on the kiosk in a jiffy.
  • Please note that the aforementioned list is not exhaustive.

How to Cancel Jetstar Flight?

Did you choose one of the aforementioned methods to make cancellations and you are still confused? Do not worry, we have got you covered. Follow the below-mentioned procedure to cancel Jetstar ticket without any problem:

  • You can simply start the Jetstar cancellation method by taping on the web browser on the device you are using. 
  • After clicking on the web browser you need to type Jetstar Airlines in the space provided in the search bar of the browser and hit the enter button. Now choose the official website of Jetstar from the list of pages opened in front of you. 
  • After you select the official website of Jetstar airline you will be able to land on the homepage of the website straight away.
  • It is good if you already have a Jetstar account already as it will help you cancel Jetstar tickets without any hassle. Simply log in to your account to begin the process. In case you do not have the account with the airline then execute the steps mentioned below
  • Search the option of “My Purchases” or “Manage reservations” and once you spot it, select it to open
  • Once the aforementioned tab opens up you will be able to see the past and present booking that you have made with the Jetstar airlines so far. From this list, you need to choose the one that you wish to cancel 
  • You will notice that a window will interrupt with a message displaying “Are you sure you want to cancel the selected booking?” and there will be two options underneath the question. Consisting of two options  “Yes” or “No”.
  • Once you hit the option of “YES” you will be to cancel the Jetstar reservations officially but also keep in mind that once the reservation is canceled the action cannot be undone. So make a selection carefully. 
  • If you are making the selection on the option of “No” then the entire process will vanish and no cancellation will be done. You will have to begin the process again in case you wish to cancel again. 
  • Once your cancellation request has been fulfilled you will get an SMS or an email from Jetstar Airlines. This will be the confirmation message that will be sent from the airline. 
  • After this, a value (not always) will flash on the desktop which will be your refund amount that can be credited into the account once you fill-up the refund form
  • If there an amount difference then it is an indication that the Jetstar cancellation fee has been deducted from your refund value.
  • The refund amount will be initiated in the same bank account by which the reservation was made in a period of five to seven business days. 
  • The refund value will only be credited after the deduction of the cancellation fee (if it applies in your case)

In case you are willing to know the Jetstar Cancelled Flights January 2020, then visit the official website of Jetstar Airlines and make a selection on the pop-up window that is on the homepage for the cancellations due to COVID-19.


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