Sichuan Airlines Cancellation Policy

Our life is bounded by the never-ending circumstances that let us travel or may cancel our plans.  At times, we travel for leisure or business, but it is these never-ending circumstances that make or break our travel plans. Keeping in mind the volatile circumstances we face in our day-to-day life, it is the Sichuan Airlines Cancellation Policy that comes with maximum flexibility, that allows passengers to make affordable changes or cancellation requests. 


Sichuan Airlines Cancellation Policy

Let’s discuss the Sichuan Airlines cancellation in detail – 

  • You can cancel your Sichuan Airlines ticket online if you’ve purchased a ticket directly from the Sichuan Airlines booking portal.
  • Only refundable fares are eligible for Sichuan Airlines refund.
  • On cancelling a non-refundable ticket, you would be eligible for only taxes and refund which constitutes 8-10% of the total airfare. 
  • In some instances, Sichuan Airlines cancellation fees may apply. 
  • To get your booking eligible for Sichuan Airlines cancellation, the request to be made within 45 minutes prior to scheduled departure. 

Sichuan Airlines 24 Hours Cancellation Policy

sichuan-airlines-cancellation-policy

Sichuan Airlines’ 24-hour flight cancellation policy would only be applied to the reservation originating from the USA.  Here’s the overview of the Sichuan Airlines 24-hour flight cancellation – 

  • Sichuan Airlines 24-hour flight cancellation would be applicable on restricted as well as non-restricted fare
  • You may cancel the ticket with Sichuan Airlines cancellation fee within 24 hours of your booking and claim a 100% refund – as long as the reservation is made one week or more before your flight departs. 
  • Sichuan Airlines refund would be credited back to the original method of payment within 7-10 business days.
  • Sichuan Airlines’ 24-hour flight cancellation would not be applicable on group fares, holiday packages, and reward tickets. 

Sichuan Airlines Cancellation Fees

Here’s all you need to know about the Sichuan Airlines cancellation fee structure – 

CategoriesSichuan Airlines Booking FareCancellation request time frame
6 hours prior to departureIn 6 hours or after departure
Business ClassFree of charge5% of airfare 
Economy Super FlexiFree of charge5% of airfare 
Economy Flexi20% of airfare 30% of airfare 
Economy Saver Plus40% of airfare 50% of airfare 
Economy SaverNon-refundableNon-refundable

How to cancel Sichuan Airlines reservation?

If you have a confirmed Sichuan Airlines reservation but due to urgency you need to cancel it, you can make Sichuan Airlines cancellation in three ways – 

Cancel Flight Ticket Online

You need your six-digit Sichuan Airlines booking reference to proceed to cancellation online. Here is the step by step process to cancel the reservation online – 

  • Run any web browser on your desktop or laptop, and visit the Sichuan Airlines booking portal – https://global.sichuanair.com/.  Hit the ‘Sign In’ button at the top corner on the homepage. Enter your Sign-In or booking credentials, and click on the ‘Login’ button.
  • If you do not have Sign In credentials you can make a Sichuan Airlines cancellation request as a guest. Enter the correct booking reference and the last name of the passenger. Now, hit the ‘Continue’ button.
  • Wait for the Sichuan Airlines booking to get retrieved, and click on the ‘Cancel/Change my flight’ link.
  • Review the flight itinerary. If you booked a round trip or multi-destination trip, you need to cancel the entire reservation. You will get the ‘Sichuan Airlines refund stats’ tab next to your flight details. If it is eligible for a refund, you will get the refund summary of your booking mentioned there. 
  •  Hit the ‘confirm my request’ button to cancel your Sichuan Airlines reservation. 
  • You will receive the cancellation confirmation mail from the airlines at the email address provided at the time of booking. 

Cancel Ticket via Phone

  • Dial the Sichuan Airlines cancellation support desk at +1-877-311-7484, and keep your six-digit booking reference handy.
  • Ask our Reservations Executive to cancel your Sichuan Airlines reservation.
  • Check your refund option with the executive

Cancel Flight Tickets at Airport Counter

  • Go to the airport where your Sichuan Airlines flight is scheduled to be flown
  • Visit the Sichuan Airlines Airport ticket Office (ATO)
  • You can talk to Sichuan Airlines’ representative in person, and ask them to cancel your flights. The refund would be credited back to the debit/credit card or to any other original mode of payment. If you paid for your Sichuan Airlines in cash, you can opt for cash or money transfer. 

Denial of Boarding or Involuntary Cancellation

If you found that your flight is delayed or cancelled or you were denied boarding, then you can file a Sichuan Airlines cancelled flight compensation and get anywhere between 300 USD and 725 USD in compensation. 

Here’s what you can do if your flight is delayed or cancelled – 

  • Contact the airline desk at the airport and ask them to provide you in writing that your flight is delayed or cancelled, and the obvious reasons. You should gather all the possible proof of the delays and cancellation.
  • Do not trash your boarding pass or e-tickets or any other travel document. Also collect all the necessary documents such as vouchers, invoice, etc.
  • Ask the airline staff for food and refreshments if the delay occurred for more than 2 hours.
  • Keep a check on the amount your receive as a Sichuan Airlines flight delays’ compensation

Here re the following conditions under which you would be eligible for Sichuan Airlines cancelled flight compensation :

  • Your Sichuan Airlines booking must be confirmed
  • You arrive at the final destination atleast 3 hours late than your original arrival schedule
  • You will receive Sichuan Airlines cancel flight confirmation within two weeks of the scheduled departure. 
  • You check-in for the flight on time
  • Sichuan Airlines is responsible for the delay, involuntary cancellation or denial of boarding.

Sichuan Airlines Flight Cancellation Compensation In Case of Delayed Flights

Sichuan Airlines cancelled flight compensation varies with the length of the delay and the flight distance. Here’s the overview of Sichuan Airlines cancelled flight compensation in case of delayed flight – 

3 to 4-hour delayMore than a 4-hour delayNever arrivedFlight distance
300 USD300 USD300 USD1,500 km or less
485 USD485 USD485 USDFlights more than 1,500 km
485 USD485 USD485 USDFlights between 1,500 and 3,500 km
365 USD725 USD725 USDFlights more than 3,500 km

Here’s the overview of Sichuan Airlines cancelled flight compensation in case of cancelled flight :

Under 2 hours2 – 3 hours3 – 4 hoursOver 4 hoursNever arrivedFlight distance
150 USD300 USD300 USD300 USD300 USD1,500 km or less
240 USD240 USD485 USD485 USD485 USDFlights more than 1,500 km
240 USD240 USD485 USD485 USD485 USDFlights between 1,500 and 3,500 km
365 USD365 USD365 USD725 USD725 USDFlights more than 3,500 km

Sichuan Airlines Rebooking Policy

Here are the following highlights from the Sichuan Airlines change flight policy – 

  • A passenger is only allowed to change a confirmed Sichuan Airlines booking.
  • If the passenger changes the reservation six hours prior to the scheduled departure, it will be free of charge for the premium class of services.
  •  Sichuan Airlines change flight within 24 hours is applicable only for flights originating from the USA. 
  • No  Sichuan Airlines change fee would be charged within 24 hours of purchase.
  • Economy Saver fares are not eligible under Sichuan Airlines rebooking policy

How to do Sichuan Airlines Rebooking Online?

If you have a confirmed Sichuan Airlines reservation but you had some change in travel plans and you need to alter it, you can request a  Sichuan Airlines change flight in three ways – 

Change Flight Ticket Online

You need your six-digit Sichuan Airlines booking reference to proceed with rebooking/rescheduling online. Here is the step by step process to change the reservation online – 

  • Run any web browser on your desktop or laptop, and visit the Sichuan Airlines booking portal – https://global.sichuanair.com/.  Hit the ‘Sign In’ button at the top corner on the homepage. Enter your Sign-In or booking credentials, and click on the ‘Login’ button.
  • If you do not have Sign In credentials you can make a Sichuan Airlines change flight request as a guest. Enter the correct booking reference and the last name of the passenger. Now, hit the ‘Continue’ button.
  • Wait for the Sichuan Airlines booking to get retrieved, and click on the ‘Cancel/Change my flight’ link.
  • Review the flight itinerary. Choose the new travel date or destination, and click on the ‘Proceed’ button.
  • Choose from the new option. If it is eligible for a refund, you will get the details of the Sichuan Airlines change fee and any applicable fare difference. 
  • Pay the applicable change cost from your new or existing debit/credit card or any other payment method.
  • Hit the ‘confirm my request’ button to change your Sichuan Airlines reservation. 
  • You will receive the change confirmation mail along with the new flight itinerary from the airlines at the email address provided at the time of booking. 

Cancel Ticket via Phone

  • Dial the Sichuan Airlines rebooking support desk at +1-877-311-7484, and keep your six-digit booking reference handy.
  • Ask our Reservations Executive to alter or reschedule your Sichuan Airlines reservation.
  • Check the applicable change cost with the executive, and pay over the phone new or existing debit/credit card. Only cards are expected as the mode of payment over the phone. 

Cancel Flight Tickets at Airport Counter

  • Go to the airport where your Sichuan Airlines flight is scheduled to be flown
  • Visit the Sichuan Airlines Airport ticket Office (ATO)
  • You can talk to Sichuan Airlines’ representative in person, and ask them to change your flights. Check the applicable change cost with the executive, and pay from your new or existing debit/credit card and also other offline payment methods.

Rebooking Fee

Here’s all you need to know about the Sichuan Airlines change fee structure – 

CategoriesSichuan Airlines Booking FareChange request time frame
6 hours prior to departureIn 6 hours or after departure
Business ClassFree of charge5% of airfare 
Economy Super FlexiFree of charge5% of airfare 
Economy Flexi20% of airfare 30% of airfare 
Economy Saver Plus40% of airfare 50% of airfare 
Economy SaverCannot be changedCannot be changed

Sichuan Airlines Cancellation Policy – Frequently Asked Questions (FAQs)

How do I request a name correction with Sichuan Airlines?

Name correction can be requested for free of charge if you booked your flight within 24 hours of purchase. Beyond 24 hours, Sichuan Airlines do not allow name changes. Name correction of up to three characters is allowed over the phone on our Sichuan Airlines customer service number at +1-877-311-7484.

How many days does it take to process a Sichuan Airlines refund?

Once the Sichuan Airlines cancellation is done, the refund would be processed in 7-10 business days and is credited back in the original method of payments.

Can I cancel my Sichuan Airlines flight within 24 hours?

Sichuan Airlines’ 24-hour flight cancellation policy would only be applied to the reservation originating from the USA. You may cancel the ticket with Sichuan Airlines cancellation fee within 24 hours of your booking and claim a 100% refund – as long as the reservation is made one week or more before your flight departs.

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