Aeromexico Flight Change Policy

We understand that the travel plans may change, but with the Aeromexico flight change policy, passengers can enjoy more peace of mind with minimal change fees and flexibility, regardless of the class of service, and the fare type selected. For all the Aeromexico flights that begin outside of Mexico, the airlines continue to offer flexibility, except for Basic Economy, which is not changeable. 

Aeromexico Change Flight

Aeromexico Ticket Change Policy

Here’s the overview of the Aeromexico flight change policy that helps you understand how you can make the most from rebooking your existing reservation – 

  • As per Aeromexico flight change policy, passengers can hold their reservation up to one year from the original date of booking, provided that must process the cancellation request at least 1 hour prior to the scheduled departure to get eligible to use future travel credit for the whole booking value. 
  • In case of rebooking the flight, passengers would still be responsible for the Aeromexico change fee of 232 USD along with the fare difference associated with the booking.
  • Passengers are allowed to make a free flight change within 24 hours of booking as no Aeromexico change flight fee would be applicable. Only fare difference applies. 
  • As per Aeromexico flight change policy, rebooking can only be requested on the unused portion of the ticket.
  • Aeromexico flight change policy would be applicable on the restricted as well as non-restricted fare. In addition, regardless of the fare type, class of service, or any number of passengers, the Aeromexico ticket change policy would still be applicable.
  • Aeromexico change flight request can only be entertained if the fare rules associated with the reservation allows changes.
  • As per Aeromexico ticket change policy, in case of a lower fare difference, the remaining value would entirely be forfeited.
  • If the passenger has been marked a no-show, at the time of rebooking a no-show penalty would be applied in addition to the Aeromexico change flight cost.

Aeromexico Change Flight Fee

Explore and understand the Aeromexico change flight cost associated with modification of your reservation, which may vary with the class of service and the ticket type. If your ticket is non-refundable or a restricted fare, you will see the ticket would be mentioned as ‘Non-refundable on your ticket confirmation details. If you do not see that, your ticket would be ‘Refundable’. Please note that Basic Economy fares from Aeromexico are non-refundable and non-changeable. 

Time PeriodBasic Economy FareClassic Fare/RefundableFlexible Fare/ Refundable
During 24-hour PeriodFare DifferenceFare DifferenceFare Difference
After 24-hour PeriodNot Permitted232 USD Change Fee + Fare DifferenceFare Difference
Within 24-hour of Flight DepartureNot Permitted232 USD Change Fee + Fare Difference232 USD Change Fee + Fare Difference

Aeromexico Same Day Change Policy

Same-Day change means if you’re altering your flight within 24 hours of the scheduled departure when flying within Mexico, North America, Puerto Rico, or the US Virgin Islands. As per Aeromexico flight change policy, same-day changes are not permitted to Aeromexico’s Basic Economy fare. All Aeromexico same-day change requests are subject to availability. 

There are two options available under Aeromexico same-day change policy – 

Same-day confirmed changes

If the seats are available in the originally purchased fare class, passengers can change the ticket to a new flight provided that the scheduled flight must depart on the same day as booked.

  • Aeromexico change flight fee for same-day would be 150 USD
  • All fares are eligible for Aeromexico same-day flight change except the Basic fare.

Same-Day Standby Changes

Change your Flight

You need to wait for a seat on an earlier or a later flight on the scheduled departure day if the Aeromexico same-day flight change option is not available.

  • Aeromexico change flight fee for same-day would be 150 USD
  • All fares are eligible for Aeromexico same-day flight change except the Basic fare.
  • The Aeromexico change fee will only be charged if the seat availability on the requested flight gets confirmed.

Here are all the reviews and eligibility associated with the Aeromexico change flight requests for same-day as travel – 

  • Aeromexico change flight time on the same day can only be requested for travel within Mexico, United States, Puerto Rico, and US Virgin Islands. 
  • Passengers can request Aeromexico same-day change travel date within 24 hours prior to the scheduled departure time of the original flight. 
  • In the case of non-restricted itinerary passengers can change the itinerary by only paying the Aeromexico change flight fee. No fare difference would be applicable.
  • If you have an Economy fare, Aeromexico same day flight change can only be possible in the same class only.
  • If you’re flying on the premium class like Flexible Fare or Premium Cabin Fare, Aeromexico change flight for same-day can be requested on the same class only. If not available in the higher class, you can opt for the lower class. 
  • As per Aeromexico flight change policy, same-day changes do not includes modifications in the origin and/or destination point.  
  • Aeromexico same day flight change from a stopover flight to a non-stop flight is not possible, regardless of the class of service booked. 
  • Basic Fare is not eligible for Aeromexico same-day flight change.

How to Change Aeromexico Flight?

Passengers can request Aeromexico change flight online, over the phone as well as at the airport.  Let’s understand how you can make the flight changes via the three following modes – 

Aeromexico Change Flight Online

Here are the easy steps that help you perform Aeromexico change flight online – 

Aeromexico Change Flight Online
  • Visit aeromexico.com and navigate to the ‘Manage my trip’ section
  • Enter the six-digit booking reference along with the last name of the passenger to retrieve the Aeromexico flight reservation
  • Select the flight itinerary on the next page that needs to be changed, and select the ‘change flight’ section.
  • Select the new flight date/time. You can also select add-on services such as baggage allowance, seat preference, and meal type if did not do so while booking your flight.
  • Select the new flight option and confirm your flight itinerary. Once you agree with the Aeromexico change flight date fee and the fare difference associated with the booking, click to agree with the Aeromexico change policy and other terms and conditions associated with the rebooking.
  • At the checkout page, enter your debit/credit card details, and click on ‘confirm changes and pay’. 
  • Once the transaction is successful, you will receive the Aeromexico change flight confirmation at the email address provided at the time of booking. 

Aeromexico Change Flight Over The Phone

Here are the easy steps that help you perform Aeromexico change flight over the phone – 

  • Dial Aeromexico change flight phone number at +1-877-311-7484.
  • While we get connected to you the next available Aeromexico flight representative, keep your six-digit booking reference or 13-digit ticket number handy.
  • Ask the representative to change the flight itinerary. Provide the new flight date or time as per your travel preference. 
  • Check your new Aeromexico change flight time/date option. The representative will tell how much fare difference and Aeromexico change ticket fee associated with the booking.
  • If you agree with the Aeromexico change flight cost, you can pay via debit/credit card over the phone. 
  • Once the transaction is successful, you will receive the Aeromexico change flight confirmation at the email address provided at the time of booking. 

Aeromexico Change Flight At The Airport

Here are the easy steps that help you perform Aeromexico change flight at the airport – 

  • Before making an Aeromexico flight change request, passengers need to make sure that the rebooking of the flight can be entertained up to three hours prior to scheduled departure in case of an international flight and two hours prior to the departure in case of domestic departure.
  • Head to the departure airport at the Aeromexico ticket change counter.
  • Provide your six-digit booking reference or 13-digit ticket number that will enable the Aeromexico representative to retrieve the booking.
  • Ask the representative to change the flight itinerary. Provide the new flight date or time as per your travel preference. 
  • Check your new Aeromexico change flight time/date option. The representative will tell how much fare difference and Aeromexico change ticket fee associated with the booking.
  • If you agree with the Aeromexico change flight cost, you can pay via debit/credit card. Else you can also pay via cash. 
  • Once the transaction is successful, you will receive the Aeromexico change flight confirmation at the email address provided at the time of booking. 

Aeromexico Schedule Change Policy

Any involuntary Aeromexico change flight circumstances can occur due to a myriad of reasons. Passengers can change Aeromexico flight which are not confined to – 

  • Seasonal flight schedule
  • Flight schedule changes due to daylight saving
  • In the case of newly launched routes
  • Any Aeromexico flight that no longer operates

Under the circumstances where the passenger(s) have been denied boarding due to overbooking, schedule change, flight delay, or flight cancellation, as per Aeromexico flight change policy – 

  • In case of a flight delay where the passenger arrives at their stopover or final destination no less than 4 hours than the scheduled arrival, the passenger would be entitled to an Aeromexico schedule change compensation.
  • Aeromexico schedule change compensation can go up to 115% of the booking value.
  • In case of a schedule change or flight cancellation due to delay or any other involuntary reasons, the Aeromexico schedule change voucher remains valid up to 12 months from the date of flight booking.
  • Passengers booked on a Basic Economy Fare whose flight has been affected due to schedule change, flight delays, or involuntary cancellations would not be charged Aeromexico change flight fee. However, passengers would still be responsible for the fare difference. 

Aeromexico Schedule Change Compensation In Case Of Delayed Flights

As per Aeromexico schedule change policy, passengers are entitled to get Aeromexico change flight compensation for up to 700 USD under the following circumstances – 

  • If there is a delay in the flight schedule between 2-4 hours
  • If the flight originates anywhere to and from Mexico, United States, Canada, Puerto Rico, and U.S Virgin Island
  • If the passenger has been denied boarding due to overbooking, and other technical reasons
  • If the passenger has been informed of the Aeromexico schedule change that led to cancellation within 14 days prior to the scheduled departure

Here’s the overview of the Aeromexico schedule change compensation that varies with the distance between an origin point and destination point – 

  • 250 USD as Aeromexico schedule change compensation if the flight distance between point A and B is less than 1500 Km
  • 450 USD as Aeromexico schedule change compensation if the flight distance between point A and B is between 1500 and 3500 Km
  • 700 USD as Aeromexico schedule change compensation if the flight distance between point A and B exceeds 3500 Km.

Aeromexico Change Policy – Frequently Asked Questions (FAQs)

How to perform the Aeromexico change seats online?

To alter the seat preference online, visit the ‘Manage my reservation’ tab to retrieve the booking. Click on the ‘modify my seat’ tab to proceed. If upgrading the seat preference to extra-legroom or other class of service passenger needs to pay Aeromexico change fee plus the fare difference associated with the changes. Passengers can also make changes to the seat preference over the phone by calling us on the Aeromexico flight change phone number at +1-877-311-7484.

How do I change flight with Aeromexico?

You can change flights online as well as over the phone. Please note as per Aeromexico ticket change policy, passengers would be responsible for the change fee as well as fare difference associated with the booking.

What is the Aeromexico ticket change fee?

In order to make a change request, an Aeromexico ticket change fee of 232 USD would be assessed for each passenger in addition to the fare difference, if applicable.

Would there be any fee if the flight change request would be placed within 24 hours of booking?

Passengers are allowed to make a free flight change within 24 hours of booking as no Aeromexico change flight fee would be applicable. Only fare difference applies. As per Aeromexico flight change policy, rebooking can only be requested on the unused portion of the ticket.


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