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Frontier cancelled my flight but refused to refund my money.! How can they legitimately keep my money when they are not providing what I purchased?
I have flow Frontier many, many times over the past 40 years as a Denver resident.
Because of what your employee did at the Atlanta airport with the US flag face mask on the air marshal, I WILL NEVER AGAIN FLY FRONTIER NOR WILL MY FAMILY.
it is disgusting that you would force that man to remove his patriotic mask and but allow BLM masks on board.
That is going to cost your corporation a lot of money and deservedly so. J S Burke 303 730 0345
I have been trying to telephone you on the 801 and 888 numbers and it does not even ring. I want to go from Pensacola, Florida to Mexico City. What are the best and cheapest days and times?
hello i canceled a flight to denver at frontier request QHD1FR
128.00 AND VOUCHER FOR CANCELING
896074723643101** trying to book a flight to denver oct 6
how do i get reinburse or pay for the new flight
samuel delsordo jr.
Would not even give one star but had no choice!
This has been the worst customer service I've experienced.
You are demonstrating the worst customer service I have seen in any company during this COVID worldwide pandemic. To make people have to re-book a flight within 90 days of cancelling when no one knows when travel will be safe again, if they will be able to afford traveling in the near future or if they will be well enough to travel in the near future! My daughther tested positive they want me to flight within 90 days they didn't re-book within 90 days. I hope the horrible coverage the news is showing about your company has an impact on you.
You are demonstrating the worst customer service I have seen in any company during this COVID worldwide pandemic. To make people have to re-book a flight within 90 days of cancelling when no one knows when travel will be safe again, if they will be able to afford traveling in the near future or if they will be well enough to travel in the near future! My son and his family lost hundreds of dollars because they didn't re-book within 90 days. I am saddened and horrified that I even recommended they fly with you. I hope the horrible coverage the news is showing about your company has an impact on you.
AND, my daughter in law has tried to talk to someone on the phone and has been disconnected more than twice and has been on hold for over 30 minutes each time. This is reprehensible treatment during this horrible time in our lives.
I need to change our reservation due to the covid-19 pandemic to a flight in Nov. I've been trying on-line to change it and it wont let me. and spend 1 hiur on the phone waiting for a representative and they never answer. can someone tell me if there is another way. worst airline to deal with.
Cancelled trip to FL on 3/10, got credit which I must use reserve by 6/10. Spent 1 hour on phone yesterday. No answer. I'm 75 with asthma . Doubtful when, if ever, I'll be able to travel. On fixed income. Can you refund airfare?
Please? Confirmation # X9W74Z. Thank you for considering my request promptly.
Worst airline ever , please never fly - customer services is absolute horror show , covid19 nightmare , stole our money , refused refund, plane grounded we never even used our tickets due to Covid shutdown ...HORRID !!!! Will file complaints with every possible entity , I will contact NV attorney general , BBB, social media , you can’t rip people off and just not answer the phone - worst US airline weekend ever 3/15/2020 -
I booked online a little while ago using a credit shell that I had , it was accepted and gave me my itinerary , but I did not receive
a trip confirmation number
Please help: I have been a Deal Den member for about three years. I booked a flight today and could not access the Deal Den fare. My member profile did not indicate I was a Deal Dean member. I believe my renewal date is August.
Margaret Healey Member 900904***99
thanks for your help.
Dear Sir/Mam,I have a voucher 87446258868700001 which is expiring April 2020.But due to the Corona Virus, I could not use it.Can you please extend my voucher date?It would be a great help for me.Thank you
Yours Sincerely,Uddhav Gautam
I canceled my flight because of COVID-19 and I got refund credit shell, but I want you to refund me Cash instead of credit shell. First of all I will go to my country Korea soon. That's why I don't have any chance to use your flight. I also don't think this virus will be done after 3months. Please refund all of the flight fees as cash.
My booking Reference Code is G5JIGV
Email address is firstname.lastname@example.org
I have been trying to reach Frontier Airlines to cancel my reservations for March 27-31st....I would appreciate that this package deal and flight be cancelled....I would like to reschedule when this corona virus dies down all together...thanks Susan Jackson. Ititernary. #7100779361****
Trying to cancel flight F9 2420 March 25,2020 Conf # OE1TSN
Tells me I can't cancel Please cancel without fee Will rebook
later FF # 40014941400
I cannot reach anyone at the main Frontier #, unless I want to book a new flight. I have never seen anything like this. There seems to be no way to cancel or change my flight. I get cut off from the call. It even asks me if I need information on the corona virus, then I say yes, and it cuts me off. You could be the worst company I have ever dealt with. never again.
I get no answer from phone call. I want to know if they can help me with a wheel chair when I get to the airport..Or help me get to the plane with my cane.
I had some doubt regarding Frontier Airline's refund policy so dialed their contact number and my call was answered immediately. they cleared all my doubts very politely. I was really satisfied with their answer.