Etihad Manage Booking

Etihad Manage Booking page is an excellent way for passengers to proactively view upcoming travel information and make changes as per their requirement. Manage booking section gives flexibility to make changes in the booking once it is confirmed, but you must have some important travel information and knowledge of the charges defined.

To help you with that, this article gives you all the information about the services covered under the Etihad flight manage booking, how you can utilize or add those services to your booking, and much more. 

Etihad Manage Booking

Etihad Airways Manage Booking Options

With Etihad manage my booking tab, you can view or amend your flight booking, select seats, and purchase to add extra baggage. In addition, check the Covid-19 requirements to get ‘Verified to Fly’. If you cancel or change your flight, you may be charged a fee, and are subject to the fare rules of the ticket. The manage booking features include – 

View Booking 

The quickest way to retrieve your flight reservation is through the ‘Manage Booking’ tab. For all bookings, you can alter your passport information, contact information, and Etihad Guest number online. The following information can be updated – 

  • Add passport details and date of birth.
  • Update contact information
  • Update Etihad guest number

Change Flight Booking

Using the Etihad Airways Manage booking option is the quickest and easiest way to make changes to your reservation. Up to two hours before your flight, you can make changes online for domestic flight, and 3 hours before for international flight. To make changes to your Etihad Airways booking, all you need to do is – 

  • Retrieve your booking through the Manage Booking tab. 
  • Select the flight segment  that you need to ater. Select the new travel date, time or destination.
  • Choose a new flight option, and pay the required Etihad change fee alongside fare difference, if there is any. 
  • Save changes, and complete the payment process. 

A cost may apply to change or cancel your flight, depending on the route and fare you’ve purchased – 

  • If the passenger is requesting the flight changes beyond 24 hours of purchase, the change fee may apply.
  • The most restricted change fee will apply if you booked multiple fares.
  •  Changes within 96 hours of scheduled departure may incur a 10% additional fee of the ticket value on top of the Etihad Airways change fee. 
  • If a guest or a member of their immediate family passes away, you will not be charged a change fee. Any applicable fare difference will apply. 

To know more about rules to make changes to your flight booking, visit the Etihad flight change policy. 

Cancel Flight Booking

Just like making changes, you can retrieve the booking through the Etihad Manage Booking tab and request the flight cancellation, and is subject to the airline’s penalty. Here are things you need to know before canceling the flight – 

  • Check to see if the flight purchased by you is a restricted or a non-restricted fare (refundable or nonrefundable). 
  • Your ticket must have been purchased with a single credit card and issued more than 7 days ago.
  • Once the cancellation or refund request is  processed, it cannot be reversed. 
  • Refunds to the flight ticket are subject to the fare rules associated with the ticket. 
  • Your bank may charge an additional processing fee. 
  • Refunds for the flight ticket purchased will be issued to the same credit card that was used to book the flight. 
  • It takes 14 to 30 business days for a refund to appear on your card or bank statement.

Read Etihad Airways cancellation policy, to know more. 

Check Flight Status

It is critical to be aware of any alterations to the flight you are taking in order to plan your vacation travel efficiently. Whether you’re traveling domestic or international, the Etihad Airways manage flight tab allows you to track your flight at any moment and check if there have been any changes to the original itinerary.

On the Manage Booking tab, select ‘Flight Status’ link and enter the flight number alongside the booking reference code. 

With the help of this section, you may get real-time updates on your flight’s arrival and departure. The ‘Flight Status’ displays the arrival and departure times of a flight in real time. It will show you the following information – 

  • Travel date
  • Flight number
  • Departure and arrival airport terminal information
  • Scheduled departure and arrival status
  • Delay information, if there is any. 
  • Estimated time of departure and arrival. 

Special Assistance

If you have any form of impairment or if your movement is reduced and you require assistance. Keep the Etihad Airways under loop that you require special help, and the airline will inform the airports where you are flying in and out so that the assistance will be provided. 

You need to add your request to the passenger data to guarantee that your special service has been added.  Please see the instructions under the Manage Booking  section  below if you have booked a flight on etihad.com. 

  • Log on to the Manage Booking section on etihad.com, and add your travel requirements, such as wheelchair, mobility assistance, etc. 
  • Call the airline special assistance team with your booking reference. 
  • Alternatively, you can also email the airline at apecialassistance@etihad.com. 

Passengers need to place the request up to 24 hours before the scheduled departure. 

Choose Your Seat

You’ll always find the perfect seat on board, whether you want a window seat or more legroom in Economy Space. In addition, the Economy Neighbor-Free seats have all three seats at your disposal. If you’re the Etihad frequent flyer member, you can reserve the preferred seat for free. 

Etihad Seat Selection

You can reserve a seat – 

  • At the time of flight purchase
  • Through the Etihad Manage Booking tab.
  • At the time of check-in
  • Calling the airline’s customer service at +1-877-311-7484

You can select from Economy Standard, Economy Space, and Economy Neighbour-Free seats.

Offset Your Flight

To help and contribute to the offset of carbon emissions, with the Manage Booking section, the Etihad guest members using the talabat app can earn rewards. Members can register their Visa cards on the Etihad mobile app and earn one mile for every 3 USD spent on the talabat platform using the associated card. Members will also be asked whether they want to earn or redeem miles on the transaction using the app.

The earned rewards can be utilized in purchasing the flight tickets upgrades, seatings, and travel add-ons. 

Check-in Online

You can complete the flight check-in through the manage etihad booking section, and save time at the airport. 

The online check-in opens 24 hours before the flight departure and closes 1 hours to departure. For domestic flights, passengers are required to check-in at least 90 minutes before the scheduled departure. To complete the check-in – 

  • Launch the Etihad mobile app or etihad.com.
  • Under the manage booking section, select the check-in tab.
  • Enter the booking reference and the passenger’s last name. 
  • Select the flights to complete the check-in.
  • Add seats, meals, baggage, and any other special services to your reservation.
  • Save changes, and print the boarding pass or generate a digital version. 

Upgrade Flight Seat

The Etihad manage booking section allows you to upgrade the flight as you get more space and privacy on board. Whether you want to fly Business or First class, you have several options to upgrade your journey – 

  • Upgrade with Etihad guest miles – you may have earned miles through previous booking, as you can redeem to upgrade yourself to the premium cabins. 
  • Place a bid to upgrade –   you can make an offer to the airline and bid for an upgrade to Business or First Class. 
  • Ask for an upgrade – Call the Etihad reservation phone number at +1-877-311-7484, and ask the airline’s agent for an upgrade to your reservation. 
  • Push upgrade – Up to 48 hours before your flight, speak with the airline’s representatives to schedule a Push Upgrade.  You may qualify for an upgrade, depending on your fare rule plus availability. 

Add Extra Baggage

Purchase an extra baggage and save big with discounted pricing via Etihad manage booking link. You can add luggage up to 6 hours before departure. The terms and conditions include – 

  • Passengers with confirmed bookings can only use the pre-purchased excess luggage service, which is non-transferable and non-refundable. If the airline cancels the flight, passengers will be issued a travel credit or transferred to the next available flight.
  • Excess baggage booked will not be immediately associated with the new flight if you decide to alter your flight. Passengers need to contact the customer service to have their luggage relocated to a new aircraft. 
  •  Extra baggage service cannot be used for transporting cargo. 

Travelling with pet

Fill and submit a booking form available on the Manage Booking page. The form must be completed up to 7 days before the scheduled departure. Before booking a pet and carry them in the cabin, prepare the following checklist –

  • Double-checked all entrance and exit requirements for the countries to which you’ll be flying.
  • Check veterinarian examinations and treatments required 
  • Inquire with your veterinarian about any medicine that may be required for your pet during the voyage.
  • Prepare all official document
  • Keep the pet in the kennel.
  • You must carry a leash, a harness or a collar that is appropriate for your dog.
  • In your cabin baggage, you have dry pet food in a sealed container.

How to Access Etihad Manage My Booking?

To access the Etihad manage booking page, you can complete the flight request online as well as over the phone. 

Manage Etihad Booking Online

In just a few clicks, you can amend, upgrade, or cancel your flight. Select a seat and complete your profile by providing the  API credentials. Also, there is a link for current flights that will take you directly to the online check-in tab. Add to that, you may also order extra services or request duplicates of lost e-documents. You can access by – 

Manage Etihad Booking Online
  • Visiting the etihad.com, and navigate to the Manage flight section.
  • You need to select the Manage Booking section. 
  • Enter the booking credentials (last name, and booking PNR) to open the flight summary page.
  • You can request any service on your existing flights, and is subject to the airline’s penalty or standard tariffs. 

Manage Etihad Booking through Phone

You can avail all the services under the Etihad flight manage booking page by calling the airline’s executive at +1-877-311-7484. An additional service fee may apply. 


Etihad Airways Manage Booking Fee

Under the Etihad manage booking section, some service assesses an airline’s penalty while some services are available at the standard fares, such as – 

Etihad Airways servicesAirline’s penaltyFare difference
Change a flight200Yes
Cancellation200No
Business Class upgrade200Yes
Name Correction200Yes
Seat selectionStandard fee as per the fare ruleNot Applicable
Special servicesFreeNot Applicable
Web-check-inFreeNot Applicable
Extra BaggageStandard fee as per the fare ruleNot Applicable
Pet travelStandard fee as per the fare ruleNot Applicable

Etihad manage booking page is an excellent way for customers to proactively view upcoming travel information and make changes as per their requirement. Manage booking section gives flexibility to make changes in the booking once it is confirmed, but customers must have some important travel information and knowledge of the charges defined.


Etihad Manage Flight Booking Policy – Frequently Asked Questions (FAQs)

If your trip is approaching and you have more than a day until departure, you may be able to change your reservation, and is subject to a 200 USD fee per passenger. To alter qualifying reservations, click to etihad.com or use the airline’s mobile app and select “Change flight”, under the Manage Booking section.  If  the fare of the new flight is more expensive than the existing one, you’ll pay the difference in fare. When you click “Change flight,” you will receive a notification that signifies that your reservation is eligible for changes.

If your reservation was made through a travel agent or another third party, you may be able to alter your flight online, provided that the flight must be operated by the Etihad Airways. However, there may be charges in addition to the applicable change fee.

In case of a non-refundable fare, you can cancel the flight and save the value of the unused part of the ticket as a future credit. You can utilize the travel credit up to 12 months from the date of cancellation. You can cancel the flight through the Etihad Manage My Booking section.

You need to call the Etihad reservation phone number at +1-877-311-7484. The airlines will divide the reservation in order to cancel flights for a specific traveler. Select the individual cancel option in the travelers section of the reservation to divide the reservation.

You can make a request by going to your Etihad Airways manage booking tab and selecting “Special requests and accommodations.” You can also call the Etihad manage flight phone number. 

Access your reservation under the manage flight link and click “View receipt” for a future or previous trip, or request an email receipt from this page. On this page, you can also obtain receipts for in-flight purchases.

Fill and submit a booking form available on the Manage Booking page. The form must be completed up to 7 days before the scheduled departure.

Under the Etihad Manage My Booking section, choose ‘edit passenger’ to update the frequent flyer number. 

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